Privacy Policy
LAST UPDATED: January 13, 2025
Protecting your private information is our priority. This Privacy Policy governs data collection and usage of the products, services, software, platform and websites (collectively, "Services") provided by Tenhundo Anthropology LLC and its affiliates (collectively, "Tenhundo"). By using the Services, you consent to the data practices described in this policy and our Terms of Service. If you do not agree to any part of this Privacy Policy, then you should stop accessing the Services.
More simply put
By using Tenhundo you agree to our privacy policy and terms of service.
1. Collection of your Personal Information
Tenhundo may collect personally identifiable information, such as your e-mail address, name, physical address, telephone number and IP address. If you purchase our Services, we collect and store your billing and credit card information. The information that we collect and store often depends on the type of Service that you use. For example, when you register with Tenhundo, we collect and maintain your account information such as login name, password, email address and contact information. Tenhundo will not delete customer information other than upon customer request. However, Tenhundo reserves the right to delete customer information at any time.
Information about your computer hardware and software may be automatically collected by Tenhundo. This information can include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider. Tenhundo also collects geolocation information based on visitors' IP addresses. This information is used by Tenhundo for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Services. In order to better understand how users use its site and to improve its services, Tenhundo may also collect information about your use of our Site, such as pages visited, links clicked, text entered, and mouse movements.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services to third parties, this information may be collected and used by them. Tenhundo encourages you to review the privacy statements of entities or services you access from our Service so that you can understand how those entities collect, use and share your information. Tenhundo is not responsible for the privacy statements, privacy practices, or content on websites or services outside of those we operate.
More simply put
When you purchase a membership, we store your contact and billing information for our records. For all visitors, we collect anonymized information like your browser type, the length of time you spend on the site, and some demographic data to help us learn more about our users.
2. Use of your Personal Information
Tenhundo collects and uses your personal information to operate and improve our Services and deliver the Services you have requested. Tenhundo may also use your personal information to inform you of other products or services available from Tenhundo and its affiliates that may interest you.
Tenhundo does not sell, rent or lease its customer lists to third parties. Tenhundo may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In cases where you request us to do so, we will share your personal information with trusted business partners so that they can offer you products or services that you've expressed interest in. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your express consent.
In addition, Tenhundo may share data with vendors or processors to help us perform statistical analysis, send you email or postal mail, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfilment. Tenhundo may also share information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, with third party providers of web and application analytic services in order to enable Tenhundo to understand site usage, detect fraud and potential threats and improve its Services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information, although in some cases those third parties are allowed to use aggregated and de-identified data for the improvement of their own services.
Additionally, if you access our Services through a third party, and in the course of doing so you provide information to them, the third party may retain and use the information you provide pursuant to their privacy policy. In such cases, the third party's use of your personal information is governed by their privacy policy and not the Tenhundo privacy policy.
You may opt out of our sharing that constitutes a "sale" of personal information under the California Consumer Privacy Act below:
Manage my opt-out preferences
Tenhundo may disclose personal information when we believe it is required to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users' rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of personal information.
Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of Tenhundo business assets. In such an event, you may not have the right to opt out of any such transfer.
More simply put
We may sometimes contact you on behalf of another company with a special offer. We may share your account information if we are required to by law. We also collect certain tracking information about your activity on our website to personalize your experience and to improve the service for our members.
3. Communications with Attorneys
In order to ensure delivery of Services and for quality assurance purposes, Tenhundo will have access to certain communications with attorneys which are transmitted through the Services (such as the Ask a Lawyer service). If you access our Q&A Service or On Call Network of attorneys, we collect and store your name, email address and information about the relevant jurisdiction and your legal matter or question for quality assurance purposes and to connect you with the right attorney (but we do not monitor or access any communications between you and your counsel that occur outside of our Services). If you access our Legal Advice Service, where offered, we will collect and store your name, phone number, address, email address, information about your business if applicable, and other information you provide to us regarding your legal matter. Tenhundo does not interfere with or control the content of legal advice from attorneys to clients in any way. Although we believe such communications should be subject to the attorney-client privilege, whether any particular communication is privileged is a fact-specific analysis and depends on the laws of the relevant jurisdiction. As a result, if you choose to communicate with an attorney through the Services, please note that, depending on the laws in the applicable jurisdiction, any such communications between you and a participating attorney may not necessarily be protected by the attorney-client privilege doctrine. For additional information, please read the section in our Terms of Service entitled Interactions with Attorneys on Tenhundo and consult with your attorney.
More simply put
When you contact a lawyer through our website, Tenhundo can access those messages for quality assurance and fulfillment purposes.
4. Use of Cookies
Our website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to allow you to be logged in to your account. If you register an account with Rocket Lawyer, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recalling your personal information, such as billing addresses, shipping addresses, and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features of our Service.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to log in to your account or fully experience the interactive features of the Services.
More simply put
We use cookies to personalize your experience on our website. If you'd rather we didn't, you can change your browser settings to refuse them, but this will impair your use of our Services.
6. For California Residents
Effective January 1, 2020, the California Consumer Privacy Act of 2018 (CCPA) afforded California residents (i) the right to request disclosure of data collection and sales practices in connection with the requesting consumer; (ii) the right to have the requesting consumer’s information deleted, subject to certain exceptions; (iii) the right to request that their personal information not be sold to third parties, if applicable; and (iv) the right not to be discriminated against because they exercised any of the new rights.
California residents may submit a personal information or erasure request via email to privacy@rocketlawyer.com. Tenhundo will need to collect information from the requesting party to verify their identity, and will respond within 45 days of receiving a personal information request (subject to an additional 45-day extension in certain circumstances).
Please be aware that such a request does not ensure complete or comprehensive removal of your content or information and that there may be circumstances in which the law does not require or allow removal even if requested. For example, if your personal information is contained in a document created by a Tenhundo user, only that user can delete that document.
More simply put
California residents have certain rights to information and erasure under the CCPA.
7. Security and Retention of your Personal Information
You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify Tenhundo of any unauthorized use of your account.
Tenhundo uses industry standard security measures to secure your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Tenhundo regularly reviews its security measures to consider appropriate new technology and methods. Please be aware that, despite our efforts, no security measures are perfect or impenetrable. Tenhundo retains your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
More simply put
Tenhundo uses industry standard security measures to keep your personal information safe. You can do your part by using a unique strong password and keeping it private.
8. Children Under Thirteen
Our Services are not intended for use by children under the age of 13, and such use is prohibited by our Terms of Service. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us as set forth in this Privacy Policy.
More simply put
No one under 13 should use Tenhundo services.
9. Changes to this Privacy Policy
Tenhundo may change the provisions of this Privacy Policy at any time, and will always post the most up-to-date version on our website. We may provide notice by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means consistent with applicable law.
More simply put
This is the most recent version of the privacy policy. If we change it, we'll update it here.
10. International Transfers
The Website is hosted in the United States. Accordingly, by providing your personal information through the Website, you consent to the transfer of your personal information from your country of residence to the United States. With regard to data transfers from the European Economic Area to the U.S., we have self-certified to the EU-U.S. Privacy Shield Framework. For more information about our self-certification to the Privacy Shield Framework, please visit here.
More simply put
Tenhundo protects personal data in accordance with the Privacy Shield Framework.
11. Contact Information
Tenhundo welcomes your comments regarding this Privacy Policy.
For more information, please review our Terms of Service and Help section.